“We are living in the age of the customer, and you can either fight these trends that are happening — showrooming is one — or you can embrace them. We have a lot of assets, but they’re only assets if you embrace the trends of the customers.”
Joel Anderson, the chief executive of Walmart.com for the United States
via NYTimes.com | “Retailers Encourage Shoppers to Buy Online and Pick Up In-Store”
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